Responsible gambling

Responsible Gaming at BitStarz

At BitStarz, we're committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gaming is essential for maintaining a healthy relationship between you and our platform.

Identifying Problematic Gaming Behavior

As a player, it's essential to recognize the signs of problematic gaming behavior in yourself or someone else. These can include:

• Spending more time and money on gaming than intended
• Feeling anxious or irritable when unable to play
• Using gaming as an escape from problems or negative emotions
• Hiding gaming habits from others

Self-Exclusion

If you feel that your gaming habits are becoming a problem, we encourage you to take control of your situation. Our self-exclusion feature allows you to block access to our platform for a set period. This can help you regain control and maintain a healthy balance between gaming and other aspects of your life.

Deposit Limits

To prevent overspending, we offer deposit limits that allow you to set a maximum amount you're willing to spend on gaming within a specified time frame. You can adjust these limits at any time, ensuring that your spending habits remain in check.

Reality Check

Our reality check tool provides you with a brief overview of your gaming activity, including the time spent playing and money spent. This helps you stay aware of your habits and make informed decisions about your gaming.

Responsible Gaming Tools

We offer a range of responsible gaming tools to help you maintain control over your gaming:

• Session Time Limits: Set limits on how long you can play in one session.
• Daily/Monthly/Weekly Deposit Limits: Control the amount you deposit into your account within set timeframes.
• Loss Limit: Set a maximum loss limit to prevent significant losses.
• Wagering Limits: Restrict the number of wagers you place on specific games or overall.

Support and Resources

If you're struggling with problematic gaming behavior, we recommend reaching out to one of our support agents for guidance. We can provide information about responsible gaming resources and organizations that offer assistance.

Help Organizations

We encourage you to seek help from the following organizations if you need additional support:

• GAMCARE: 0808 8020 133 (UK only)
• National Council on Problem Gambling: 1-800-522-4700
• Responsible Gaming Council: www.responsiblegambling.org

Staying Safe and Informed

Remember that gaming should be entertaining, not problematic. We're committed to ensuring your safety and providing you with the tools necessary to maintain a healthy relationship with our platform.

By taking control of your gaming habits and utilizing our responsible gaming features, you can enjoy our platform while minimizing potential risks.